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    Online Shop Information | Kärcher

    Online Shop Information

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    Delivery Charges

    Goods ordered from Kärcher IE are delivered directly from our warehouse to the delivery address specified by the customer.

    Deliveries are subject to a charge of €4.99 or delivery is free for orders over €50.00. The delivery charges are shown before orders are submitted.

    We may, occasionally, choose to send your items in more than one delivery. In such cases, you may be invoiced multiple times but you will only be charged once for delivery and this charge will appear in the first invoice for the order.

    All prices shown include VAT.

    Delivery Times

    Availability status information is shown on the product details page and can be used as an indication of likely delivery times.

    For orders of more than one item, the delivery time for complete deliveries depends on the items with the longest lead time.

    Please note that delivery status is subject to stock and availability and the guidelines shown above are not binding.

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    Payment Options

    As a customer, Kärcher offers the following convenient payment methods:

    PayPal: Check out quickly and securely using your PayPal account. If you do not have a PayPal account, you can register here.

    Credit/Debit Card: We accept all major credit and debit cards such as Visa, Visa Electron and MasterCard (We do not accept American Express, Diners Club or JCB).

    Wallet Payments: For even more flexibility, you can also pay quickly and securely using digital wallet payments including both Apple Pay and Google Pay.

    Klarna: Shop now and pay over time with Klarna (0% APR). Simply select Klarna as your payment method at checkout to view your available flexible payment options and complete your order.

    Please shop responsibly. You must be 18+ to use this credit offer (0% APR). Missed payments may affect your ability to use Klarna in the future. ROI residents only. Subject to status. T&Cs apply.

    Returns & Right of Withdrawal

    Right of Withdrawal

    If you purchased a product directly from Kärcher Ireland online, you have the right to withdraw from this contract within 14 days of delivery without giving reason.

    To withdraw, simply click here and complete the form. Alternatively, you can contact our team by phone (+353 1 409 7777) or email (info@ie.kaercher.com).

    General Returns

    To help us process your return as quickly as possible, please follow these steps:

    • Get in touch: Contact our team by phone at +353 1 409 7777, or via email at info@ie.karcher.com
    • Have your order number ready: This can be found on your order confirmation. If you wish, you can also let us know your reason for the return, in case we can help you resolve any issues first.
    • Locate your serial number: This is a 6-digit number found on your machine (if you can't find it, just ask - we can help!).
    • Photos: Please note that we may request photos of the goods or their packaging.

    Important Note on Detergents & Chemicals:

    You must notify Kärcher Ireland within 7 days of delivery if you believe that a detergent or chemical is damaged on delivery. You will not have any right to cancel an order for detergents or chemicals if the container seal has been broken or tampered with.